bdtbdt Privacy Policy

bdtbdt ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of every player who uses our online casino and sports betting services at bdtbdt.ws. This Privacy Policy describes the categories of personal information we collect, the purposes for which we use it, the circumstances under which it may be shared with third parties, and the steps we take to keep it secure.

By registering an account, depositing funds, or otherwise accessing any bdtbdt service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, please do not use the bdtbdt platform.

This policy applies to all data collected through bdtbdt.ws, our mobile-optimised web interface, and any communication channels operated by bdtbdt including email and our customer support system. It does not apply to the privacy practices of third-party service providers such as game studios or payment processors, whose own privacy policies govern the data they independently collect.

bdtbdt processes personal data only for legitimate, clearly defined purposes. We do not sell your personal information to third parties, and we do not use it for any purpose incompatible with the purposes listed below.

• Account management: To create, maintain, and administer your bdtbdt account, including verifying your identity, processing deposits and withdrawals, and managing your account preferences and responsible gaming settings.
• Service delivery: To provide access to the full range of bdtbdt games and betting markets, including slots, live casino tables, crash games, and cricket betting covering BPL, IPL, and T20 World Cup markets.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, unauthorised account access, and other illegal or prohibited activities on the platform.
• Regulatory compliance: To meet our obligations under applicable anti-money-laundering and responsible gaming requirements, including maintaining records of player activity and verifying the source of funds where required.
• Customer support: To respond to your enquiries, complaints, and requests submitted via email at [email protected] or through the Support section of the platform.
• Marketing and promotions: To send you information about relevant offers, bonuses, and platform updates — but only where you have provided consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time.
• Platform improvement: To analyse usage patterns and performance data so that we can improve the bdtbdt platform, fix technical issues, and develop new features that better serve Bangladeshi players.
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to implement player-requested tools such as deposit limits, cooling-off periods, and self-exclusion.

bdtbdt processes your personal data on one or more of the following legal grounds, depending on the specific purpose of each processing activity:

• Contractual necessity: Processing is required to fulfil the contract between you and bdtbdt — for example, to process a deposit made via bKash or to pay out a winning bet.
• Legitimate interests: Processing is necessary for bdtbdt's legitimate business interests, such as fraud prevention, platform security, and improving the user experience, provided those interests are not overridden by your privacy rights.
• Legal obligation: Processing is required to comply with applicable laws and regulations, including anti-money-laundering obligations and age verification requirements.
• Consent: Where we rely on your consent — for example, to send you promotional communications — you have the right to withdraw that consent at any time by contacting support or updating your account preferences.

bdtbdt does not sell, rent, or trade your personal data. We share it only in the limited circumstances described below, and only to the extent necessary for each stated purpose.

• Payment processors: Your financial data is shared with payment service providers including bKash, Nagad, Rocket, Upay, and card-processing partners to facilitate deposits and withdrawals. These providers are bound by their own privacy policies and data security obligations.
• Game providers: To deliver casino games, limited technical data (such as player session tokens) may be shared with licensed game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These studios do not receive your identity or financial data.
• Identity verification services: When we are required to verify your identity or the source of your funds, your identity data may be shared with third-party KYC (Know Your Customer) verification service providers operating under strict confidentiality agreements.
• Legal and regulatory authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where we are required or permitted to do so by applicable law, including in connection with the investigation of suspected fraud or money laundering.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of the bdtbdt business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the applicable privacy terms.

In all cases where we share your data with third-party processors, we require them to implement appropriate technical and organisational security measures and to process your data solely for the purposes for which it was shared.

bdtbdt uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how the site is used so that we can make ongoing improvements. Cookies are small text files stored on your device when you visit bdtbdt.ws.

We use the following categories of cookies:

• Essential cookies: Required for the platform to operate. These include session authentication cookies that keep you logged in while you navigate between pages, and security cookies that help protect your account from unauthorised access. These cannot be disabled.
• Functional cookies: Store your preferences such as language settings, display options, and responsible gaming tool configurations so that your experience is consistent across sessions.
• Analytics cookies: Help us understand how players use the bdtbdt platform by collecting anonymised data on page visits, session lengths, and navigation paths. This data is used solely to improve the platform.
• Marketing cookies: Used to present you with relevant promotions within the bdtbdt platform. We do not use cross-site tracking cookies to follow your activity on other websites.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the bdtbdt platform. Your continued use of bdtbdt.ws after being presented with our cookie notice constitutes acceptance of our use of cookies as described above.

bdtbdt retains your personal data for as long as your account remains active and for a period thereafter as required to meet our legal, regulatory, and operational obligations. The specific retention period varies by data category:

• Account and identity data: Retained for the duration of your account and for a minimum period of five years following account closure, as required for anti-money-laundering record-keeping purposes.
• Transaction and financial records: Retained for a minimum of five years from the date of each transaction, in compliance with financial record-keeping requirements.
• Customer support communications: Retained for two years from the date of the last communication in a support thread, unless the communication relates to an ongoing dispute or legal matter, in which case it is retained until the matter is fully resolved.
• Marketing preferences and consent records: Retained for the duration of your account and for one year following account closure, or until you withdraw consent, whichever occurs first.
• Technical and usage data: Aggregated and anonymised analytics data may be retained indefinitely. Individual session logs and IP records are retained for up to twelve months.

When personal data is no longer required for any of the above purposes, it is securely deleted or anonymised so that it can no longer be associated with an identified individual.

As a player using the bdtbdt platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with a clear description of your request. We will respond within 30 calendar days.

• Right of access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being used and with whom it has been shared.
• Right to rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update some personal details directly within your account settings.
• Right to erasure: In certain circumstances, you have the right to request that we delete your personal data. This right is subject to our legal retention obligations — we may be required to retain certain records even after account closure.
• Right to restrict processing: You have the right to request that we limit the way we use your personal data while a dispute about its accuracy or the legitimacy of our processing is being resolved.
• Right to data portability: Where processing is based on your consent or on a contract, you may request a machine-readable copy of the personal data you have provided to bdtbdt.
• Right to object: You have the right to object to processing based on our legitimate interests, including profiling for marketing purposes. You may opt out of marketing communications at any time by contacting support.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

bdtbdt's services are strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. As part of our registration process and ongoing KYC obligations, we take reasonable steps to verify that all players meet the minimum age requirement.

If we discover that an account has been registered by a person under the age of 21, we will immediately close the account, void any bets placed, and retain only the minimum personal data required to fulfil our legal obligations before securely deleting the remaining records. Any balance held in the account will be handled in accordance with our Terms & Conditions.

If you believe a minor has registered on bdtbdt without your knowledge, please contact us immediately at [email protected] so that we can investigate and take appropriate action promptly.

bdtbdt reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. The revised policy will be published on this page with an updated effective date displayed at the top of the document.

Where changes are material — for example, where we introduce a new category of data processing or a new type of third-party sharing — we will make reasonable efforts to notify registered players by email ahead of the change taking effect. Your continued use of the bdtbdt platform after a revised policy has been published constitutes acceptance of the updated terms.

We encourage you to review this page periodically so that you remain informed about how bdtbdt protects your personal data. If you have any questions or concerns about this Privacy Policy or our data practices at any time, please do not hesitate to contact our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bdtbdt handles your personal data, please reach out to us. Our support team is available around the clock, every day of the year including Bangladeshi public holidays.

Email (plain text — not a clickable link): [email protected]

We aim to acknowledge all privacy-related enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6) and to resolve them fully within 30 calendar days. Complex data subject access requests may require additional time; you will be kept informed of progress throughout.